Frequently Asked Questions
In this section you will be able to find an answer to a possible question you may have about our services. In case the answer to your question is not listed there please send us an email and we would be more than happy to help.
We are a family run business, which we established in answer for a local taxi company that was reliable and able to provide a personal service.
It is preferable, as you will receive an email with a confirmation of booking, but we do accept late bookings through our telephone number : 00 357 99611698. Text your name flight number and the number of people in your party and we will text back with a price and confirmation of booking.
No ! - Our company is family run and we enjoy a good working relationship with all our clients, this is possible because we work the "old fashioned way"through trust and the faith we have in anyone booking with us. We do not agree with people paying for a service they have not received yet. You pay your driver direct and only when you reach your destination. People re-book with us again and again because they enjoy the reliabilty of service and the hospitality our company offer when booking with us.
No! Whenever we quote a price we always give an all inclusive price, we never charge for extras.
The short answer ...yes. We take the needs of all our passengers very seriously. The law is the same here as in the UK and children must be in an appropriate age related car seat. We do not feel it is appropriate to charge for something our clients are required to have by law, therefore this service is free to you when confirming car seat at time of booking.
We have your flight details, our company tracks your plane and we will be aware of any delays to your flight. Your confirmation email has our emergency contact number, please take it with you this is a direct number you can telephone or text for any updated information.
No - You will always pay the price that you have been quoted on your email confirmation - we never charge for a delay, this is an unfortunate cirmcumstance, out of your control and whilst it doesn't happen often we do not agree with clients being penalised for this.
Of course - our clients use us all the time for their taxi requirements whilst on holiday. You will find our direct line on our business card given to you at the airport - text or ring this number and you can book us, no matter how long or short the journey is.
Absolutely not !! Our rates are standard and we do not "offer" resident rates - we pride ourselves on providing the same service and rates to all our clients whether they are locals or visitors to the island. Please note we do get booked up very quickly as our rates,service and reliabilty are such that people pre-book us up to a year in advance to ensure their transfer needs.